Refund policy
Return & Refund Policy
Thank you for shopping with Sentinel Valor Performance.
Because each item is made to order specifically for you, we do not accept returns or exchanges for reasons such as ordering the wrong size, selecting the wrong color, or changing your mind.
Damaged, Defective, or Incorrect Items
If your order arrives damaged, defective, or you receive the wrong item, please contact us within 7 days of delivery at info@sentinelvalor.com.
Please include:
- Your order number
- A description of the issue
- Clear photos of the item and packaging
If the issue is verified, we’ll gladly provide a replacement or refund at no additional cost.
Order Changes & Cancellations
Orders begin processing shortly after they are placed. If you need to make a change or cancel your order, please contact us as soon as possible. Once production has started, we may not be able to modify or cancel the order.
Lost Packages
If your package appears to be lost in transit, please contact us. We’ll work with the shipping carrier to help resolve the issue.
Questions
If you have any questions regarding your order or this policy, please contact us at:
Thank you for choosing Sentinel Valor Performance.