Refund policy

Return & Refund Policy

Thank you for shopping with Sentinel Valor Performance.

Because each item is made to order specifically for you, we do not accept returns or exchanges for reasons such as ordering the wrong size, selecting the wrong color, or changing your mind.

Damaged, Defective, or Incorrect Items

If your order arrives damaged, defective, or you receive the wrong item, please contact us within 7 days of delivery at info@sentinelvalor.com.

Please include:

  • Your order number
  • A description of the issue
  • Clear photos of the item and packaging

If the issue is verified, we’ll gladly provide a replacement or refund at no additional cost.

Order Changes & Cancellations

Orders begin processing shortly after they are placed. If you need to make a change or cancel your order, please contact us as soon as possible. Once production has started, we may not be able to modify or cancel the order.  

Lost Packages

If your package appears to be lost in transit, please contact us. We’ll work with the shipping carrier to help resolve the issue.

Questions

If you have any questions regarding your order or this policy, please contact us at:

info@sentinelvalor.com

Thank you for choosing Sentinel Valor Performance.

Train with Purpose. Earn Your Valor.